PRIVACY POLICY
ONTHEBEACH BV
1. GENERAL
ONTHEBEACH BV is committed to protecting and respecting your privacy. This privacy statement explains how we collect, use, and disclose personal information in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), better known as the General Data Protection Regulation (GDPR), as well as all applicable national regulations.
2. WHO ARE WE?
ONTHEBEACH BV (“ONTHEBEACH”) is the controller of your personal data.
This means ONTHEBEACH is responsible for determining the purposes and means of processing of personal data it processes about its customers, prospective customers, suppliers, and website visitors in accordance with the provisions set forth in this privacy policy.
Our contact details are:
ONTHEBEACH BV
Verschansingstraat 46
2000 Antwerpen
3. WHAT CATEGORIES OF PERSONAL DATA DO WE PROCESS AND WHERE DO WE GET THESE DATE?
ONTHEBEACH collects personal data obtained directly from you or via third parties through (i) contracts that connect you to us (directly or indirectly), (ii) voluntary disclosure thereof by the person concerned (whether or not through contact forms), (iii) commercial activities in which you participate, (iv) the use of our website and social media (containing the related technologies, such as cookies, for which we refer to our cookie policy), or (v) by you visiting one of the festivals we organize.
The categories of data processed varies depending on your interaction with us:
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You purchased a ticket to attend ONTHEBEACH festival:
We will collect and process your contact information (name, age, email address), billing information and number of tickets bought;
At the festival, we use the data that are linked to your ticket to verify your identity as a fraud prevention measure and to confirm the authenticity of your ticket. We may also verify your age during the event to ensure we are allowed to serve you alcoholic beverages;
When you attend ONTHEBEACH, we may collect your information via video surveillance cameras (we use signs indicating the use of such cameras) and during the festival, we may capture photographs and videos of attendees to document, promote and celebrate the event.
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You are a visitor to our website:
We collect information such as the browser and device you are using, your IP address, your location, the site you came from, what you did and did not use our site/app for, or the site you visit when you leave us. For more information on how we collect this information, see our Cookie Policy.
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You are a supplier:
We collect and process contact information (name, address, telephone number and/or e-mail address.
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You do not wish to share any personal data?
Consequences of not providing personal data? The provision of personal data is a prerequisite to enter into an agreement. Failing to provide your personal identification data will result in no access being provided to the festival site.
4. WHY DO WE PROCESS YOUR PERSONAL DATA?
We will use the personal data you provide us with for the following purposes:
4.1. For the performance of our contract with you
When you buy a ticket, we process your personal data to be able to process the purchase of your festival tickets and manage registrations, follow up on payments, ensure the safety and security of our festival attendees, and communicate with festival visitors, for example communication of practical information.
During the festival we use this personal data to, among other things, prevent fraud and to check whether you may order alcoholic beverages.
ONTHEBEACH also uses personal data to support and manage supplier relationships as well as customer relationships.
4.2. To comply with our legal obligations
We may collect and process your personal data to comply with our legal obligations (for example our obligations with regard to security and protection of consumer health with respect to food and beverages).
4.3. For marketing purposes and promotional services
Subject to your consent, we will collect and process personal data to contact you with information or offers regarding our upcoming events, products, or services – this may be via email, via push and web notifications, via SMS, or social media platforms.
Photographs and videos taken during the festival may be used as part of our promotional materials and shared on our official social media channels and website, as well as on social media channels and websites of our partners. This is to enhance the festival experience and promote future events.
4.4. For security reasons
ONTHEBEACH may process your personal data to ensure security at the festival site.
4.5. To improve our services
ONTHEBEACH may process your personal data to improve our services and enhance the ONTHEBEACH experience in the future.
ONTHEBEACH will collect, use, or disclose personal data solely for the purposes disclosed to you, unless the disclosure:
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is for an additional purpose that is directly related to the original purpose for which the personal data was collected;
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is necessary to prepare, negotiate or perform a contract with you, or is required by law or by the competent governmental or judicial authorities; or
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is necessary to establish, exercise, or defend a legal claim.
5. ON WHAT BASIS DO WE PROCESS THESE DATA?
We rely on the following legal bases for processing your personal data:
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Processing is necessary for the performance of a contract;
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Processing is necessary to comply with legal obligations;
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Processing is necessary for our legitimate interests, in particular to promote our festival/events, including online and on social media; and
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Your consent for specific purposes, such as direct marketing.
6. HOW LONG WILL YOUR PERSONAL DATA BE PRECESSED AND STORED?
Your personal data is kept for as long as necessary to achieve the purpose for which it was collected, in line with the legal, regulatory, and internal requirements in this regard, and no longer than 10 years. This does not affect your rights as shown below in paragraph 9.
7. WITH WHO DO WE SHARE YOUR DATA?
We may share personal data with:
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Service providers and third parties assisting us with ticketing, event management, other festival-related services, technical services, IT service providers, payment service providers etc.
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Partners of our festival/event, such as sponsors (pictures and videos of the event to be used on social media and websites to promote the event).
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Authorities, such as regulatory authorities, courts, tribunals, and governmental bodies. Note that, if the government carries out an investigation, we may share your personal information with the government if required by law. We may also disclose your personal information when absolutely necessary to prevent, detect or prosecute criminal activity.
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Companies belonging to the group of companies to which ONTHEBEACH belongs.
ONTHEBEACH reserves all rights to share personal data in case the company or its assets are being sold or transferred. Should such a sale or transfer occur, we will make reasonable efforts to induce the transferee to use the personal information you provide to us in a manner consistent with our privacy statement.
We process your personal data in the EU and in principle do not transfer any of your personal data outside the EU.
8. PROTECTION OF YOUR PERSONAL DATE
ONTHEBEACH undertakes to keep your personal data confidential, and have established a variety of technical and organisational measures to help protect your personal data. We have implemented appropriate data collection, processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of any personal data.
9. WHAT RIGHTS DO YOU HAVE?
You have certain rights and choices in relation to the personal data we collect from you.
As a matter of principle, you have the right to access or correct your personal data.
You have the right to have your personal data deleted without unreasonable delay from ONTHEBEACH in case of the following: (i) the personal data is no longer required for the purposes for which it was collected, (ii) the consent on which the processing is based has been withdrawn; (iii) you object to the processing due to a general or legitimate interest justification, or pertaining to direct marketing, (iv) the personal data has been processed unlawfully, (v) the personal data must be deleted in order to comply with a legal obligation, (vi) the data has been obtained in connection with an offer of services from the information society to a child.
In addition, you have the right to withdraw your consent, if previously provided, to the data processing or to object to the processing of your personal data by ONTHEBEACH based on a legitimate interest.
You can in any case object to any processing of your personal data for the purposes of direct marketing.
You have the right to data transfer. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organisation you have mentioned.
You have the right to limit the processing of your personal data if (i) you dispute the accuracy of the personal data, (ii) the processing is unlawful and you oppose the erasure of the personal data, (iii) we no longer need your data for the processing purposes, but you still need them for the institution, exercise or substantiation of an action, (iv) you have objected to the processing on the grounds of the legitimate interests of ONTHEBEACH.
You may send a request to info@onthebeach.events or a letter to the ONTHEBEACH BV, FAO privacy controller, Verschansingstraat 46, 2000 Antwerp for access, correction, deletion, data transfer or limitation of your personal data or a request to withdraw your consent or objection to the processing of your personal data.
To ensure that the request for inspection has been made by you, we ask that you enclose a copy of your identity card with the request. In this copy, make your passport photo, MRZ (“machine readable zone”, the strip with numbers at the bottom of the passport), passport number and national register number black. This is to protect your privacy.
ONTHEBEACH is committed to responding as quickly as possible, and at least within 30 days, to your request. In the event the complexity and/or number of requests would require an extension of this term, ONTHEBEACH shall inform you, within (30) days of the receipt of your request, of the extension of this term (which shall not exceed two months), together with the reasons for the extension.
ONTHEBEACH would also like to draw your attention to the fact that you have the possibility of lodging a complaint with the national supervisory authority mentioned in paragraph 11.
10. OUR OBLIGATIONS WITH RESPECT TO THIS PROCESSING
Principles of processing: ON THE BEACH will always process personal data via the following principles: (i) in a manner that is lawful, proper, and transparent with regard to the data subject, (ii) for specified, explicit and legitimate purposes, (iii) in a relevant way and limited to what is necessary for the purposes for which the data is intended; (iv) the data will be accurate and, if necessary, updated, (v) the data will be kept in a format that makes it no longer possible to identify the data subject other than for the purposes for which the personal data has been processed, (vi) all appropriate technical or organisational measures will be taken to ensure the personal data is processed in such a way as to ensure adequate security and that it is protected against unauthorised or unlawful processing and against unintentional loss, destruction or damage.
Sharing of personal data: Within the ON THE BEACH group, your personal data is only accessible to employees who must have access to this personal data in the context of carrying out their work. These employees are bound by strict internal rules regarding the processing of personal data. When ON THE BEACH relies on external parties for the purpose of processing personal data, only parties that provide sufficient guarantees to ensure the processing complies with the legal requirements and guarantees the rights of the data subject will be relied upon. Your personal data can be transferred to the following categories of recipients: IT suppliers, consultants, marketing companies, SAAS companies, artists, management of artist, agencies, etc.
11. FINALLY
The current privacy policy can always be amended. We thus advise you to check this privacy policy regularly on our website.
We try to be transparent in the way we describe your rights and the obligations of ONTHEBEACH BV in the context of processing your personal data. However, if there are still uncertainties, you would like further information, or if you have any questions, we will gladly provide further assistance.
If you have complaints and/or suggestions concerning how we handle your personal data, please let us know. ONTHEBEACH BV is committed to upholding your rights. In addition, we would like to inform you that you always have the right to file a complaint with the supervisory authority. The Contact details of the Belgian supervisory authority are:
Gegevensbeschermingsautoriteit
Drukpersstraat 35, 1000 Brussel
+32 (0)2 274 48 00